Last updated: June 2026 — James Wilson, Austurtle
We'd love to hear from you! Whether you have feedback about our reviews, want to advertise with Austurtle, or need to get in touch with our team, this page has everything you need to reach us.
Our mission is to provide Australian players with honest, transparent information about PayID pokies and online casinos. Your input helps us improve and stay true to that commitment.
The best way to contact us is via email:
James Wilson, the founder and owner of Austurtle, personally reads all reader feedback and inquiries. We aim to respond to all messages within 2-3 business days.
Have a question about one of our casino or PayID pokie reviews? Want to suggest a new operator we should cover? Noticed an error in our content? Please email us with the details, and we'll investigate promptly.
If you represent a licensed operator, payment provider, or relevant service and wish to explore partnership or advertising opportunities with Austurtle, we'd be interested in hearing from you. Send us an email outlining your proposal.
We strive for accuracy in every review and article. If you've spotted something that needs correcting, or if you have general feedback about your experience using Austurtle, we genuinely want to know. Your insights help us serve Australian players better.
Please note that Austurtle is a review and information website. We cannot assist with:
If you're experiencing issues with a casino operator or payment provider, contact the operator's customer support directly. For unresolved complaints, you can escalate to the relevant Australian gambling regulator in your state or territory.
We aim to respond to all inquiries within 2-3 business days. During peak periods, responses may take slightly longer. We appreciate your patience.
Thank you for visiting Austurtle. We're committed to transparency and fair play in the Australian online gambling space, and your feedback is invaluable in achieving that goal.